Welcome to UniChat Support

How Can We Help You?

At UniChat, we're committed to providing the best possible support for our university community. Whether you're a student, faculty member, or event organizer, we're here to help you make the most of our platform.

Getting Started

New to UniChat? Here's how to begin:

Download the app from your device's app store
Sign up using your university email address
Verify your student status
Start connecting with your university community

Account Management

Need help with your account?

Password reset and recovery
Account verification issues
Profile customization
Privacy settings

Features and Functionality

Learn about our key features:

Anonymous messaging and chat rooms
Event creation and management
Ticket purchasing and management
Study group collaboration

Technical Support

Experiencing technical issues?

App performance and bugs
Connection problems
Device compatibility
Update and installation issues

Safety and Privacy

Your safety and privacy are our top priorities:

Reporting inappropriate content
Blocking and reporting users
Data protection and privacy
Community guidelines

Need More Help?

Our support team is available to assist you with any questions or concerns you may have. We typically respond within 24 hours during business days.

You can contact us via email at: [email protected]